Malaysian citizens and foreign nationals who have resided in Malaysia for a certain period may apply for a Certificate of Good Conduct (CGC) through the eKonsular portal. The application has to be done online and takes approximately 30-90 days to complete.

All CGC applications are processed by the Consular Division, Ministry of Foreign Affairs, Malaysia. Processing time may vary from 30 – 90 working days from the date of submission. Applicants will be notified via their eKonsular account once the certificate has been approved. The approved certificate can be downloaded directly from the eKonsular system.

Important Notes

• The Embassy of Malaysia in The Hague does not process or issue Certificates of Good Conduct.
• All applications must be submitted exclusively through the eKonsular portal.
• The Embassy may provide general guidance on the application process but has no authority over the approval or rejection of applications.
• For technical assistance related to the eKonsular portal, applicants may contact skb_admin@kln.gov.my